Our Policies

We are currently only able to ship within the continental United States.  All orders over $100 will ship free of charge.  All orders of in-stock merchandise will be shipped within 48 hours of order receipt unless otherwise specified.  Orders placed during sales and holidays may take longer to ship.  This is our standard procedure and not a guarantee.  During the holiday season, carriers may ship orders slower than normal due to high volumes, so please place orders accordingly.  Although we place a high priority on getting your order shipped as soon as possible, please note we make no guarantees as large orders or severe weather conditions or other circumstances may sometimes delay shipping.

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Our goal is to process all orders within 48 hours of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 09:00AM - 5:00PM CST, excluding holidays).For inquiries regarding your order, please send an email us to thebeautyroom@gmail.com

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Once the carrier receives the package, we have no control over the actual delivery time it may take to be delivered.  We declare that once the package has been handed to the shipping carrier that liability of the package no longer lies with The Beauty Room LLC.  We are therefore not liable for lost or stolen merchandise.  We will not refund or reship any package that has been marked as "Delivered" by the carrier even if recipient claims non-receipt.   We suggest that the recipient contact the delivering carrier to investigate the matter.  If any package is returned to us for any reason (such as an inaccurate shipping address), a $5 restocking fee plus shipping charges will be deducted from your refund.  If you then wish to have us re-ship the item(s), you must pay for the new shipping charges prior to shipment.