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Our Policies


We have a strict 24-hour cancellation policy

Your appointments are very important to the team members of The Beauty Room, they are reserved especially for you. We understand that sometimes schedules adjustments are necessary, therefore, we respectfully request a 24-hour notice for cancellations. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a cancellation fee will apply:

  • A credit card is required to hold appointments at The Beauty Room. If you choose not to provide your credit card information, we will not hold your appointment.


  • Less than 24-hour notice will result in a charge equal to 50% of the reserved amount.


  • NO SHOWS will be charged 100% of the reserved service amount.


  • If appointments are made within a 24-hour period and need to cancel, the client must then cancel within 4 hours of appointment time or will result in a charge equal to 50% of the reserved amount.


  • Clients who have no-showed for appointments will be asked to prepay/pay a deposit towards their visit when booking future appointments.


Late Arrivals

We ask that our clients arrive 10 minutes early for their appointments to ensure sufficient time for quality results. While there is no fee for late arrivals, the length of the appointment may be reduced due to time restraints. Guests arriving over 15 minutes late may be asked to reschedule, accommodating late clients may inconvenience the lash artists’ next appointments. We do our best to accommodate late arrivals, please understand that your appointment may be rescheduled at our discretion. In this event, the cancellation/rescheduling policy will come into effect.

Children in the Salon

We understand how challenging it is finding time to spend on yourself and that time doesn't always align with your childcare needs. However, our policy strictly prohibits unsupervised children in the salon. Also, young children in carriers/strollers may not be placed near the service areas or on your lap. Our concerns are for the safety of your children. We kindly request ONLY those receiving services be present in the service areas. Older children (12+) that are capable of sitting quietly, may wait in the provided waiting area. Clients that show up with children younger than 12, that do not have another adult to supervise them, will be asked to reschedule their appointment. Cancellation fees may apply. We greatly appreciate your compliance with our child safety policy.

Prices - Payments - Gratuities

We accept cash as well as all major credit cards including MasterCard, Visa, American Express and Discover. Personal checks are not accepted and we do not give cash back on credit card transactions. Gratuities are not included in the price of our services. Our artists work on a tiered system that reflects their level of expertise. The prices quoted are the starting prices for the service and may be higher depending on the stylist. Upon completing training sessions and educational workshops with industry leaders, our artists prices increase to reflect their speed and new skill level. All prices are subject to change without notice.

Thank you for understanding and taking the time to read our policies!

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